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Elevator maintenance depends on the equipment type and usage of the elevator system. It also depends on the age of your elevators. To guarantee safe elevator use, professional and experienced maintenance is needed. Together with IoT data and AI-based predictive maintenance, an expert elevator technician can help you determine the appropriate maintenance plan. It is important to remember that technology-driven proactive maintenance is enabled by new connected elevators, and that older equipment is typically maintained through scheduled maintenance. The type of elevator you have impacts the level of service that is agreed on in the service contract agreement, and ultimately the maintenance cost as well.
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The cost of elevator maintenance is difficult to estimate because there are many things to consider. Maintenance cannot be done on a flat-rate basis. However, it is possible to create a tailored maintenance contract that matches individual needs based on equipment type and usage patterns.
Each elevator system must be evaluated individually, and the service contract agreement must also be taken into account. For example, new connected elevators enable AI-based data-driven predictive maintenance that uses technology to proactively perform maintenance. Older equipment is typically maintained on a set schedule. The type of elevator you have affects the type of maintenance contract you have and ultimately, the maintenance cost. A tailored maintenance contract done by elevator experts is the best way to find what's right for you.
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Based on AI analytics and cloud-connected elevators, we have have developed real-time analysis of operational data and conditions for connected elevators. Predictive elevator maintenance makes it possible to detect warning signs of failures or malfunctions in advance and take proactive action to avoid unnecessary repairs or downtime.
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We will keep you up-to-date on key elevator maintenance activities while also coordinating planned maintenance work and required repairs. You will also get access to our easy-to-use online tools. KONE Online and KONE Mobile help you keep an eye on your elevators anywhere with real-time equipment information and elevator maintenance planning details.
Remote Service: The Future of Lift Maintenance
In an era where digital transformation is reshaping industries, KONE is leading the charge in lift maintenance with its innovative Remote Service. This advanced solution is designed to enhance performance, reduce downtime, and ensure the highest levels of safety and efficiency for lift systems. Here’s a detailed look at how KONE Remote Service is revolutionising the lift maintenance landscape:
KONE Remote Services
TAILORED MAINTENANCE
An approach that’s right for you
Take care of your loved ones with essential lift maintenance, or use the latest technology to anticipate problems with predictive lift maintenance. With a tailored approach and expert technicians, we'll help you find the type of lift service that's right for you, no matter what type or brand of lift you have.
Predictive lift maintenance
Anticipate maintenance needs with a proactive approach that combines expert knowledge and AI-based data analytics. Predictive maintenance uses that latest technology to reduce unexpected repairs and enable fact-based planning for lift and escalators from any make, model or brand of equipment.
Improve safety for tenants and visitors
fewer customer-reported issues and entrapments
lifecycle approach for repairs, upgrades and renewals
A comprehensive plan for the future
of equipment faults identified proactively
Spend less time on maintenance issues
of the main spare parts are already in the van
Less driving for lower CO2 emissions
How can we help you
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KONE Remote Services
DIGITAL SERVICES
Easy ways to add value
We offer digital service upgrades that future proof your assets while increasing tenant satisfaction and building value. Enhance asset management with KONE 24/7 Connected Services or use KONE APIs to monitor equipment status, track maintenance activities or improve your building experience with automated elevator calls or intelligent service robots.
Frequently asked questions
Helpful answers to common questions about KONE elevator maintenance.